Last updated: April 23, 2026
Privacy Policy
How Caros collects, uses, and protects your information across bookings, inquiries, and support.
Information We Collect
We collect the details you submit when requesting a booking, sending an inquiry, contacting support, or communicating through WhatsApp. This may include your name, phone number, email address, booking preferences, and any message you choose to send.
How We Use Information
We use your information to respond to inquiries, manage reservations, coordinate delivery or pickup, provide support, improve the customer experience, and maintain service reliability and security.
When We Share Information
We only share information with service providers or operational partners when it is necessary to deliver the service you requested, process communication, meet legal obligations, or protect our business and customers.
Data Retention
We retain customer and inquiry records only for as long as needed to fulfill the service, support ongoing business operations, resolve disputes, or satisfy legal and accounting obligations.
Your Choices
You may request access to your information, ask us to correct inaccurate details, or request deletion when legally permitted. Privacy-related requests can be sent to our support team.